At McSteen Land Surveyors, we are proud to be a 3rd-generation family-owned business in our 50th year of providing services throughout all 88 counties of Ohio. As we reflect on a strong 2019, and look ahead to 2020, we see three core fundamentals driving our company: our longevity, our innovation, and our growth.
As a result of our longevity in this business, we have taken on the role of educator in the industry, and a source of information for both clients and non-clients. Regardless of whether your Mortgage Location Survey or Boundary Survey is with us, or another company, we want to help you through your challenging real estate transactions. We also are seeing an increase in requests for the Continuing Education classes that we offer and look forward to more opportunities to provide education to the industry.
Another focus going forward in 2020 is staying on the cutting edge of innovation. Our employees are our greatest asset, and we seek to equip them with the latest technology to allow them to do their job with speed and accuracy, while maintaining our quality standards. We love being at the forefront of testing new technology, including the new Reach RS2, and have begun to integrate drone technology into our survey services.
While we offer surveying and boundary work services throughout all 88 counties of Ohio, we are looking to grow our presence in 2020, particularly in the Central Ohio market. As the new generation has taken on leadership roles over the past five years, our focus has been on improving our internal and external communication and strengthening our team as a whole.
One way we are doing this is through the hosting of an annual company meeting that shares with our whole team on how the business is doing, where we are going, and engages everyone in setting goals for the coming year. A direct result of the inaugural company meeting held in 2019 was an improvement in our turnaround time, while also seeing a significant increase in order volume. We know every day that passes in your transaction is critical, so we are doing our part to ensure that the on-time delivery of the survey is one less thing to worry about. A goal set, and a goal achieved!
We are looking forward to another strong year for the McSteen team, and would welcome the opportunity to work with you on your residential or commercial project. Contact us today to let us know how we can help.